Matteo Genuine Leather Loafers

Questions or concerns?

Our friendly support team is here to help you anytime, Monday to Friday.

📩 Email: contact@glizm.com

💬 Response time: within 24 hours on business days

Processing time: 1–2 business days

Worldwide shipping time: 7–12 business days

Tracking number is emailed once your order is shipped.

Carriers vary by country and may include local postal services or logistics partners.

We ship worldwide from our fulfillment partners in Asia.

We offer a 14-day satisfaction guarantee from the date of delivery.

To request a return, please email contact@glizm.com with your order number.

Return conditions:

• Item must be unused
  
• Original packaging required
  
• Buyer covers return shipping
  
• Returns are sent to our return center in Mainland China
  

Full policy available here:

→ Link to Refund Policy page

Your happiness matters to us.

If you’re not fully satisfied with your product, simply contact us within 14 days of delivery and we’ll help you with a replacement or alternative solution.

Email: contact@glizm.com