Accessibility Statement

Last updated: November 23, 2025

 

1. Our Commitment to Accessibility

 


GLIZM Ecommerce Limited (“GLIZM”) is committed to making our website accessible to all users, including individuals with disabilities. We want every customer to be able to navigate, understand, and interact with our website regardless of ability or assistive technology.


We regularly review and update our content and design to improve accessibility for everyone.

 

 

 

2. Conformance Status

 


Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.


Current status: Partially Conforming


This means that while many areas meet accessibility guidelines, some parts may still need improvement. We are actively working to address remaining issues.

 

 

 

3. Measures We Take

 


To support accessibility, we:

 

  • Use the Shopify platform, which includes built-in accessibility features

  • Perform regular internal audits to identify accessibility issues

  • Aim for compatibility with major browsers and assistive technologies

  • Provide accessibility awareness training for our content team

 

 

 

 

4. Known Limitations and Feedback

 


Although we strive for full accessibility, some limitations may still occur:

 

  • Some third-party widgets or tools may not fully support screen readers

  • Certain older PDF files or archived documents may not be fully optimized for accessibility

 


If you encounter any difficulty using our website or notice an accessibility barrier, we encourage you to contact us so we can assist you and improve the experience.

 

 

 

5. Contact Information

 


If you need help accessing any content or feature on our website, please contact us:


Email: contact@glizm.com


We will reply within 24 hours on business days and will work with you to provide the needed information through an accessible method.

 

 

 

6. Business Information

 


For transparency, here are our business details:


Business Name: Glizm Ecommerce Limited

Registered Address: 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

Phone No: +852 2389 8175

Email: contact@glizm.com

Customer Service Hours: Monday to Friday, 8:00 AM – 6:00 PM (UTC+08:00)

 

 

 

7. Approval and Date

 


This Accessibility Statement was approved by Glizm Ecommerce Limited on November 23, 2025.