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FREQUENTLY ASKED QUESTIONS
Do you ship worldwide?
Do you ship worldwide?
Yes, we offer worldwide shipping. Shipping fees are displayed clearly at checkout. If your country isn’t available, feel free to contact us before placing an order. Discounts and special promotions are available throughout the year—stay tuned for exclusive deals.
Can I track the shipment of my order?
Can I track the shipment of my order?
Absolutely. Once your order has been shipped, you’ll receive a tracking number by email. You can track your delivery through our Track Your Order page, the courier’s website, or the Shop app. Please allow some time for tracking updates to appear.
How do I return or exchange an item?
How do I return or exchange an item?
We accept returns within 14 days of delivery for eligible items that are unused and in original condition. To start a return, please contact our support team for approval before sending anything back. Exchanges are not available at this time.
Can I change or cancel my order?
Can I change or cancel my order?
We begin processing orders quickly to ensure fast delivery. Orders may be cancelled within 12 hours of placement, before shipment.


